Acoustic Experience Analytics (Tealeaf) comes with two starter workspaces of reports (one for web applications and one for native applications). The reports in the starter workspace are populated by ready-to-use events.
The starter workspace for mobile applications is the default workspace for all Acoustic Experience Analytics (Tealeaf) first-time users.
The starter (standard) workspace for web applications
The following reports are included in the starter workspace for your web applications.
|Sessions||Tracks the session count by hour for the dates that you specify|
The term "bounce" means to leave.
The Bounce rate report gets populated when the One ScreenView Session Count (COUNT) event fires.
The One ScreenView Session Count (COUNT) event fires for sessions that contain only one screen view, which indicates the visitor entered the application, viewed a single page and then "bounced" (left the application), without viewing other pages.
High bounce rates might be an indicator that your site is failing to keep visitors engaged or interested.
|Session count this month||Tracks the overall session count. Each time a session ends the count increases by 1.|
|Session count by platform||Tracks the number of sessions by platform operating system (Windows, mac OS, Chrome OS) for the dates that you specify.|
|Average session size and length||
Tracks the session duration and size in seconds and megabytes by platform operating system, for the dates that you specify.
|Percentage of sessions with exceptions||Tracks the percentage of sessions where users encountered an exception error for the dates that you specify.|
|CDN total billable hits||
Tracks the number of billable hits flowing from the Akamai Content Delivery Network (CDN), to Acoustic Experience Analytics (Tealeaf).
Billing is based on a million monthly interactions (MMI) metric. Acoustic Experience Analytics (Tealeaf) users can use the report to track Akamai data usage and modify their Akamai integration strategy as necessary.
|CDN SDK / Data||
If your organization is using the Akamai data connector, this report tracks the number of CDN hits that were received for the application.
The report allows you to determine the ratio or count of CDN hits versus SDK hits for each application.
The starter workspace for mobile applications
The following reports are included in the starter workspace for your mobile applications.
|Mobile web vs desktop||
Tracks session counts by platform (mobile web versus desktop web).
A session count by platform breaks down the number of sessions where visitors used a mobile browser versus the number of sessions where visitors used a desktop browser.
If the report shows a large disparity by platform, you might want to investigate further by viewing the visitor sessions.
|Average session duration||
Tracks the average duration of the session by platform (mobile web versus desktop web) for the dates that you specify.
Maybe sessions by one platform are noticeably shorter or longer in duration. If that is the case, you might want to investigate further.
|Screen-views per session||
Tacks the average number screen views per session by platform (mobile web versus desktop web) for the dates that you specify.
|Top mobile browsers||A list and session count of the most often used mobile browsers (Chrome, Firefox, Safari) for the dates that you specify.|
|Top mobile OS||A list and session count of the most often used mobile operating system (iOS and Android) for the dates that you specify.|
|Volume by device type||Tracks the total number of mobile sessions by device type for the dates that you specify.|
Tracks the number of orientation changes by device model (iPad, and iPhone) for the dates that you specify.
If you notice that orientation changes happen more frequently for one device over another, you might want to investigate further.
|Unresponsive gestures||Tracks the number of times the user interface does not respond to gestures that a visitor made during a session.|
|Native app crashes||Tracks the number of native mobile app crashes per day for the dates that you specify.|
|Native app device types||Tracks the session count by the device model used to access the native app.|
|App launches per region||Tracks the number of times that the mobile app gets launched, per region.|