In order to access Acoustic Personalization, your organization and user accounts must be provisioned with an active Personalization subscription.
The first time a Personalization subscription is provisioned, you'll receive an email to accept and activate the invitation. The email also contains the URL to the user management screen where you can add new users.
Important: To complete the user provisioning and access privileges to the subscription, you must contact Acoustic Support.
You'll need to provide the following details to Support:
- Organization name
- Administrator’s email address
- Email addresses of the users to add to the subscription
After your users are provisioned to an active subscription, they can log in to Personalization.
For any changes in user management, such as adding, editing, or removing users, you must create a support ticket.