After mapping the Acoustic Campaign database fields, it's easy to copy the Survey Connector web link and paste it in your messages. The Survey Connector link includes parameters (recipient_id) that identifies the contact in the Acoustic Campaign database.

First, go to the Survey list page and follow these steps: 

1. Click the Survey Link icon in the monitored survey's Actions column. The Survey Link pop up opens.
2. Click the paste icon to copy the survey link.

Next, navigate to your message and follow these steps: 

Email

In Acoustic Campaign, paste the link into a new or existing email template.

After you send your email, contacts who complete the survey will have their responses stored in your survey vendor and in the Acoustic Campaign.

Mobile app message

In Acoustic Campaign, open a new or existing mobile app message draft and then paste the link into the Notification Message.

After you send your message, contacts who complete the survey will have their responses stored in your survey vendor. and in the Acoustic Campaign.

SMS Message

In Acoustic Campaign, open a new or existing SMS message draft and then paste the link into the Enter SMS Message If you're set up to use Bitly to track links, you can select the option Track links using Bitly URL shortener. Parameters that identify the contact, such as the recipient ID, are included inside the shortened URL.

After you send your message, contacts who complete the survey will have their responses stored in your selected survey vendor and in the Acoustic Campaign.