Transact reporting

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    Randy Arabie

    Is is possible, via an API call, to export raw recipient tracking data from both Transact and the rest of our Acoustic Campaign sends in a single file?

    We currently export raw recipient data from our Acoustic Campaigns on a daily basis using the API, but data from our Transact sends isn't showing up in the file. I have been able to export the raw recipient data from our Transact sends by specifying the automated message group CampaignID in the XML request document, but our daily Acoustic Campaign raw recipient data exports are doing so using a rolling date range basis.

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    Jeri Ellis

    Hello Randya

    If you are running Transact and Promotion sends out of the same Org, then yes it should be possible by just not specifying a listId or a campaginid, etc in the RRDE (Raw Recipient Data Export) API.  Then Acoustic will just pull everything from the time frame provided.

    If you are running Transact from a separate Org then no, it will not be possible to get the data in a single file.

    Thank you

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    Randy Arabie

    Thank you for your reply. That doesn't seem to be working for us. I'll open a support case to investigate further. Thanks again.

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