The Add contact to campaign action is only available when a CRM database is associated with a classic program.
The add contact to campaign action allows specific contacts to be added to an existing Salesforce campaign. You must enter a valid Salesforce campaign ID. If you also want to specify the campaign member status, type in the exact member status text as defined on the Salesforce campaign. Without entering a campaign member status, the default member status as defined on your Salesforce campaign will be used. All contacts that match the add conditions are synced to the CRM system and added to the campaign. You can specify a member status value here as well.
Sync contact with CRM action in classic programs
The Sync contact with CRM action only displays in the classic interface if the associated contact source is an integrated CRM database.
Campaign sync supports Salesforce, MS-CRM, and Sugar CRM. The sync function can be used at the track or step level and syncs contact information to the associated CRM. As with all the other actions, you can decide who should be synced based on rules.