Acoustic Exchange has identified and defined recognized events that typically happen during interactions that occur while customers use web-based systems. Web events usually describe interactions that occur during visits to a web site.
As an endpoint publisher, call api-exchange-us-1.goacoustic.com/v1/event to publish the event. The following example illustrates a typical JSON payload for the API call. This example is based on the Cart Abandonment event.
POST v1/event
{
“channel” : “web”,
“identifiers” : [
{
“name” : “cookieId”,
“value” : “455739626”
}
],
“events” : [
{
“code” : “ibmcartAbandonment”,
“timestamp” : “2015-09-28T20:15:12Z”,
“attributes” : [
{
“name” : “eventName”,
“value” : “Aggregate Cart Abandonment”,
“type” : “string”
}
{
“name” : “interactionId”,
“value” : “1238953”,
“type” : “string”
}
{
“name” : “quantity”,
“value” : “4”,
“type” : “integer”
}
{
“name” : “currency”,
“value” : “euro”,
“type” : “string”
}
{
“name” : “orderTotal”,
“value” : “525.00”,
“type” : “integer”
}
]
}
]
}
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