Visited website metrics are only displayed on the Single Mailing report if at least one link in the email directs to a web page as a clickstream type link and the webpage allows web tracking. If either of those factors is not true, the metrics do not display on the Single Mailing report.
- From the Reports (classic), open Single mailing.
- Click your email.
- Change the drop-down menu next to the Update button to Website Visits.
- Click Update.
- The Webpage Visits view is displayed.
Note: Newly created organizations do not have access to web tracking reporting in the classic Single Mailing report. Web tracking in the classic Single Mailing report is applicable only to the users who have had their organizations before November 2016.