Different profiles that the user is using for the SendFromCRM must have write or read permissions over the application custom objects that are required to handle this feature.
The following custom objects are required to handle the feature of sending an Acoustic Campaign email from Leads, Contacts, and Campaigns:
- Email Link
Each of the custom objects must have configured all their fields according to the certain specifications. For example, in the following section, Silverpop_PH custom object is demonstrated and one of its fields that belong to that custom object is used to explain how to verify the minimum permissions that are required to properly handle the SendFromCRM feature. For illustration purpose, the field that is used is Send Date/Time.
Note: If the package is not installed with full access for your profile, you cannot access to change the permissions for those objects and their fields.