The following section uses Silverpop_PH custom object as an example and one of its fields to explain how to verify the minimum permissions that are required to properly handle the SendFromCRM feature.
Complete the following steps to set permissions to send a Silverpop email for Silverpop_PH custom object:
Note: Be sure Salesforce.com users who are using the Send Silverpop Email inside Salesforce.com have full read/write access to the Silverpop_PH custom object. User permission is controlled at the Profile. Edit the user's profile in Salesforce.com and confirm that Read/Create/Edit/Delete are all checked.
- Go Setup> Manage Users > Profiles.
- Choose the Profile for which you are administering permissions.
- On the Profile screen, scroll down to the Custom Object Permissions and ensure that the Read, Create, Edit, Delete boxes are checked for the Silverpop PH's object.