The second step that is involved in configuring Acoustic Campaign is to associate a flexible database to your SugarCRM integration. Read through the following topic to understand how to associate a flexible database to the SugarCRM integration

Follow these steps to associate a flexible database with your SugarCRM integration.

1. Go to Settings > Organization Settings > CRM and Scoring Settings.
2. Click Edit to attach and configure the CRM database.
   • Select the CRM database.
   • Select the Sync Settings option.
   • Save these settings.

The following system fields are added to your database.

• CRM Contact Type (Required)
• CRM Enable Sync (Required)
• CRM Account ID
• CRM Sync ID

The next step is to configure an integration user account and org administrator settings for SugarCRM.