The second step that is involved in configuring Acoustic Campaign is to associate a flexible database to your SugarCRM integration. Read through the following topic to understand how to associating a flexible database to the SugarCRM integration
- Go to Settings > Organization Settings> CRM and Scoring Settings.
- Click Edit to attach and configure the CRM database.
- Select the CRM database.
- Select the Sync Settings option.
- Save these settings.
The following system fields are added to your database.
- CRM Contact Type (Required)
- CRM Enable Sync (Required)
- CRM Account ID
- CRM Sync ID