The frequency of data synchronization between CRM and Acoustic Campaign is a user-defined configuration within Scribe Online.
Complete the following steps to determine the frequency or to configure the frequency of data synchronization between Microsoft Dynamics CRM and Campaign.
Scheduling by Campaign or CRM events is not possible at this time.
- Log in to your Scribe Online organization.
- Click Solutions. There should be a Solution related to the integration with Campaign, which is scheduled to run on a set frequency.
- Select the Solution and click Edit.
- Click on the Schedule tab. Here you will find all scheduling details for this specific Solution.