The frequency of data synchronization between CRM and Acoustic Campaign is a user-defined configuration within Scribe Online.
Complete the following steps to determine the frequency or to configure the frequency of data synchronization between Microsoft™ Dynamics CRM and Campaign.
Scheduling by Campaign or CRM events is not possible at this time.
- Log in to your Scribe Online organization.
- Click Solutions. There should be a Solution related to the integration with Campaign, which is scheduled to run on a set frequency.
- Select the Solution and click Edit.
- Click on the Schedule tab. Here you will find all scheduling details for this specific Solution.