1. Acoustic Help Center
  2. Campaign
  3. Integrations
  4. CRM Integrations
  5. Microsoft Dynamics CRM
  6. Managing Microsoft Dynamics CRMi with Acoustic Campaign

Managing Microsoft Dynamics CRMi with Acoustic Campaign

See more

Resolve - Permission issues to view the Acoustic Campaign Email Activity from Microsoft Dynamics CRM

Avatar
Jeri Ellis
  • Updated
Follow

CRM users require specific permissions to view Acoustic Campaign Email Activity that is associated with Leads and Contacts.

Symptoms

Allow access to the Contact Insight iframe on the Lead and Contact records.

Resolving the problem

Add the security role Acoustic Campaign Contact Insight® to the CRM user. This is a custom security role that is created when the Acoustic Campaign customizations are installed into CRM.

Was this article helpful?
0 out of 0 found this helpful
Return to top

Comments

0 comments

Please sign in to leave a comment.