Add text or HTML. The email template imports the text from the original message, and is created in Acoustic Campaign. The Personalization tags (%%INBOUND_HTML%% or %%INBOUND_TEXT%%) are used to pull the body from the incoming message. You cannot make any changes to the incoming message, except additions before or after the message. You can add text, HTML, images, and links.
Use the Preview button to view the additions (email content does not display).
Include the Original Message. You can design the template like any other Acoustic Campaign email template, including layout and adding extra content. However, you must include a personalization tag to "call" or include the body of the original message.
Get the HTML content of the original message. HTML body obtains only the HTML portion of the body from an incoming message. Use the following code within the HTML tags of the HTML body type.
Get the text content form the original message. The Text-Only body obtains only the text portion of the body from an incoming message. Enter the following code in the Text body type:
Optional: Text from the original message can also be sent as HTML. Shows a message that is sent as text, but it is put into a body that has HTML (and includes a logo and a link with a special offer). Note the HTML tab is selected.
Use the %%INBOUND_TEXT_AS_HTML%% tag (instead of the INBOUND_HTML tag) inside the HTML body tags.
URLs that use the typical format (for example, http://www. or www.) are recognized as links and formatted in HTML as links.
Plain text emails are formatted with <BR> tags for line formatting.
Any HTML tag in the text is recognized as HTML.
The personalization tags must be in the exact formats shown.