When you first install Tealeaf, acquire the most recent version of BrowsCap.csv. Go to https://browscap.org/ and download the latest version to the Tealeaf CX server.

The user agent files must be stored on every Canister server or Health-Based Routing server where the Tealeaf Reference session agent is installed. To enable detection of fixed and mobile user agents, the Reference session agent must be installed in each Windows™ pipeline that processes session data.

1. Update the BrowsCap.csvfile to add or modify entries to detect fixed user agents.

   The BrowsCap.csv file contains definitions for various web-capable devices and is widely used in commercial applications. BrowsCap.csv is available in various formats. Tealeaf supports only the .csv format of this file. On start, Tealeaf verifies that this file was not modified and rejects any modified versions.

   1. On the CX server machine, save the BrowsCap.csv file into the following directory: <Install_Directory>\system

      As new browsers and web devices are released or updated, your version of BrowsCap.csv might require updating. Periodically check the website for updates.

   2. Restart the Transport Service through TMS.
2. Update theWURFL.csv to add or modifies entries to detect mobile user agents.

   Periodically, the WURFL.csv file that is used by your Tealeaf solution must be updated with the most recent public standard. Then, the data must be prepared for use with the Tealeaf platform.

3. Update the UserCap.csv to supplement the contents of the BrowsCap.csv file with user agents that are not listed in the standard.