Configuring the Event Bus

The Event Bus enables the delivery of Acoustic™ Experience Analytics (Tealeaf) events to other systems or pipelines for offline analysis or use.

Note: The Event Bus is a component of cxConnect for Data Analysis, a separately licensed component of the Experience Analytics CX platform. For more information, contact your Experience Analytics representative.

Before you deploy the session agent, you should complete the following configuration tasks on each Processing Server in the environment sending event data for capture by the session agent:

Enable the Event Bus.

Note: When you enable the Event Bus, do not include the response data. Since the Attribute Indexing session agent collects session-level information only, including individual response data consumes unnecessary bandwidth to transfer to the cxReveal server.
Enable the Event Bus pipeline local to the Processing Server hosting it.
Configure the Event Bus pipeline.
Test the Event Bus pipeline by writing event data to a Experience Analytics archive.

Session agent reference

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Session agent reference

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