The Stats Logger session agent is a terminating pipeline session agent that can be used to forward statistical information about Tealeaf components for logging in the STATISTICS database.
Tealeaf components like the CX Passive Capture Application and the DecoupleEx session agent can insert hits into the pipeline, which contain statistical information about the component's operations. When the Stats Logger session agent is enabled, these statistics hits are assembled for insertion into the STATISTICS database.
Note: The Statistics Logger session agent uses the
TLUSER account to connect to the TL_STATISTICS database. This database user account must have read/write privileges on the database.The results of these assembled statistics logs can be reviewed in charts and reports through the Portal.
- To see component statistics, navigate to System Statistics in the Portal. Select the components. Select date, time, components, and the report to generate.
Configuration Settings
Note: During installation, the installer prompts you for server information and whether to enable Stats Logger. If you enabled it during installation, you should not have to change any settings. It is recommended that you accept the default values.
The following configuration settings are available for the session agent:
- Display Name values are displayed in TMS, which is the recommended method for configuring session agents.
- Name values are displayed in
TealeafCaptureSocket.cfg.
| Display Name | Name | Description |
|---|---|---|
Log File |
LogFile |
The log file for the session agent, relative to the Tealeaf install directory. The default value is managed\StatsDebug.log. |
Log Level |
LogLevel |
The logging level for log messages. Accepted values are the following:
Note: The
Debug logging level should only be enabled when you are debugging issues. When you have finished debugging, remember to reset the logging level. |
Pass Through |
PassThrough |
When set to YES, the statistics logging application is not the final destination for hits in the pipeline. Instead of dropping statistics hits, the DownStreamConfigSection can be used to define additional session agents, including Canister session agent or other destinations, where non-visitor hit data is stored. The default value is NO. |
SQL Retry Interval |
SQLRetryTimeMins |
The time interval to try to restore a lost SQL connection. The minimum accepted time is 1 minute, and there is no upper limit. The default value is 5. |