1. Acoustic Help Center
  2. Experience Analytics (Tealeaf) On Premises
  3. Version 10
  4. System configuration
  5. Initial Portal configuration

Initial Portal configuration

Server Configuration

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Aleksandra Grochowska
  • Updated

Configure the method of authentication used by the Experience Analytics Portal and other services. The search server must be made aware of the mode of authentication.

During the installation process, reference values for the machines hosting Experience Analytics servers and services are inserted into the database for use by the Portal. The following topics describe the recommended values depending on your deployment scenario.

Note: For Search Server, all machines on which Search Server is installed must have their Portal Server setting pointing to the machine on which the Portal is installed. This setting must be blank on the Portal machine itself. When the Data Service is running on the Report machine, however, all Search Servers should point their Portal server at the Report machine.

Additional servers

If there are other Experience Analytics servers in the environment, the Portal must be made aware of them. See the information about managing Experience Analytics servers in the Administering section.

Experience Analytics data service

The Experience Analytics Data Service brokers connections between Experience Analytics servers and services and the databases they use. Depending on your deployment, you may need to configure the Experience Analytics Data Service references in Search Server configuration.

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