You can test the basic capability of searching and replaying sessions. You can see problems that must be addressed before production deployment.
Note: Replay is a complicated process and can require tuning of your CX RTV
settings and possibly changes to the web application to get it to work
properly.
- In the RTV toolbar, click the Search button.
- Specify a search that must return a non-zero number of sessions and click
Search.
The Search Progress dialog displays the search results.
- Select a session that contains a high number of pages, as indicated in the Page Count column.
- In the RTV toolbar, click the Replay button.
- In the Replay tab, you must see a non-zero number of pages in the Viewable Pages list. In the pane to the right, the first page in the Viewable Pages list is displayed.
- To test the replay of this session, click theReplay button in the
toolbar.
If your installation of RTV is working properly, the session begins to replay as the user initially experienced it.
- If your session is a representative example of a typical user experience with your web application, you can choose to save it locally to help your subsequent configuration tasks. From the menu select File > Save and save it to a directory on your local workstation that is outside of the RTV installation directory.