The Acoustic™ Experience Analytics (Tealeaf) web application installation utility provides settings that you can use to customize the installation for your specific network environment.
To launch the Experience Analytics CXWeb Application Installation Utility, select the following from the Windows Start menu: Start > Programs > Tealeaf Technology > Tealeaf CX Portal > CX Web > Application Installation Utility
The Components section lists the Experience Analytics components that you can install, upgrade or remove using this application.
- Portal: The Experience Analytics Portal web application.
- Web service: The Experience Analytics Portal web services.
The web service requires Experience Analytics cxConnect for Data Analysis, cxReveal, or both.
Choose between the Standard or Extended options. For most systems, only the Standard (default) options are needed. For systems that have been altered or re-purposed, the Extended option might be required to properly install the Portal.
- Standard: The standard set of installation options assumes most of the default operating system permissions are still intact.
- Extended: For systems that have been re-purposed or locked down, system settings and permissions
required for an IIS Web Application to run properly may be removed by system administrators for
security reasons. The Extended install options perform the same actions as the Standard set and
adjust additional directory permissions.
The extended set of installation options attempts to repair as many broken file and directory permissions as possible (as required by IIS and ASP.NET).
Some Portal installation settings cannot be changed.
Options for the Virtual Directory
The action to be performed: Install, Upgrade, or Remove.
The virtual directory name. For example:
The physical path of the web application or web service being installed.
The directory security settings for the website.
|Allow HTTP Compression||
Assuming HTTP compression is enabled by the website, this setting allows HTTP compression for this virtual directory.
|IIS Website||The IIS website where the virtual directory is to be installed.|
The ASP.NET Framework associated with this virtual directory.
Choosing a framework that does not match the current OS architecture and the Enable32BitAppOnWin64 setting (using 32-bit ASP.NET Framework and Enable32BitAppOnWin64=0) forces the Enable32BitAppOnWin64 flag to match the architecture of the chosen ASP.NET Framework. This change, in turn, allows the newly created web application to function properly. However, it might break existing web applications, because this flag applies to the entire website.
|Application Pool||The IIS Application Pool to which this virtual directory is assigned.|
|Verify Script Maps||Verifies that the ASP.NET extensions (.aspx, .ascx, .asmx, and so on) are configured properly.|
Options for IIS Web Server
|Verify Extensions and Filters||
Verify that all the Web Service Extensions and ISAPI Filters physically exist on disk.
|Set RTV Mime Type||
Apply the RTV (.tlx - application/rtv) Mime Type to the IIS Web Server.
|Enable HTTP Compression||
Enable HTTP Compression for the IIS Web Service. Any websites or virtual directories configured to allow HTTP Compression automatically acquire this new setting.
|HTTP Compression Level||
The Compression Level to use for HTTP Compression. Standard (5) is recommended. Maximum (9) requires more processing power for an insignificant gain over Standard (5) compression.
|Update 404 Handlers||
Point all IIS 404 handlers to the 404Handler.aspx page within this virtual directory. This functionality is used by Browser Based Replay (BBR) to catch and replay to requests to the local machine that would normally result in a 404.
Options for Directory Permissions
Update directory permissions to the .NET Framework directory of this virtual directory.
Update directory permissions for this virtual directory
Update directory permissions for the
Update directory permissions for the Windows Temp directory, as defined by the
Update directory permissions for the Windows\Assembly directory.
|IIS Temporary Compressed Files||
Update directory permissions for the IIS Temporary Compressed Files directory.
Update directory permissions for the Windows\Help\iisHelp\Common directory.
Update directory permissions for the Windows\InetSrv directory.
|IIS Log Files||
Update directory permissions for the Log Files directory of the website of this virtual directory.
Update directory permissions for the Windows\System32 directory.
Options for Registry Settings
|FIPS Algorithm Policy||
Verify that the Use FIPS compliant algorithms local policy is disabled. The Experience Analytics .NET libraries cannot function properly if this policy is enabled.