The cxReveal installer assumes that it is installing onto a dedicated machine.

If you are installing the Search database and cxReveal pipeline onto a machine that already hosts a Tealeaf pipeline, the cxReveal installer overwrites the existing default pipeline. Therefore, before you begin to install cxReveal, you must copy the current default pipeline on the hosting machine.

As part of your Tealeaf CX installation, you must install the system database. This database contains information that is required when you install cxReveal.

Retain the hostname of the server that hosts the system database for use during the installation of the search database.

1. In the Portal, select Tealeaf > TMS.
2. Select the Servers view from the pull-down list.
3. Expand the canister component that you want to edit.
4. Click Canister configuration to display the configuration information for the canister.
5. LocateConfig Actions and click View/Edit.
6. On the Tealeaf Canister Config screen, click the Services Perform tab.
7. Select Enable Event Bus and click Save to enable the event bus and save the configuration to the canister.

After the event bus for the Canister event bus is enabled, you can continue installing cxReveal.

Before you run the cxReveal installer, enable the event bus for the Tealeaf canister.

When you run the cxReveal installer on the Portal, in an environment with a dedicated cxReveal server, you must enable cxReveal only. Do not install the cxReveal software on the Portal server if cxReveal also resides on a different server.

Except in very low volume sites, installation of the cxReveal pipeline and database on the Portal Server, which is typically the same machine as the Report Server, is not supported.

When installing the cxReveal database on a SQL Server instance by itself, All Databases mode is not available in the Tealeaf Database Manager.

Installing cxReveal on the cxReveal server installs the dedicated pipeline and session agent required to capture session attribute information and to insert it into the cxReveal database, which is installed later.

When installing the cxReveal database on a SQL Server instance by itself, All Databases mode is not available in the Tealeaf Database Manager.

If you have not done so already, install the Acoustic Tealeaf cxReveal database through the Tealeaf Database Manager.

1. Go to the following directory on the cxReveal Server:

   
   <install_directory>\Reporting
   

2. Double click TealeafDatabaseManager.exe.
3. At the Connect to Databases screen, enter the connection information that is required to connect the Tealeaf Database Manager to the instance of SQL Server where the Search database is to be installed. The Tealeaf Database Manager loads.
4. From the menu, select Mode > Database Setup > Single Database Mode.
   The Tealeaf Database Manager is now configured to install individual databases. Before you continue, you should verify that Tealeaf Database Manager is aware of the System database.
5. From the Database drop-down, select System if it is not already selected. If the database is already installed, then the Upgrade option for the Action on the System database should be available.
6. If the System database is installed and cxReveal components are installed on the local machine, select Search from the Database drop-down.
7. For the Action, select Install.
8. To begin the installation, click OK.
9. When the installation completes, check the Failed Statements pane for errors.

1. Log in to the Portal as an administrator.
2. From the Portal menu, select Tealeaf > Portal Management.
3. In the left navigation panel, find cxRevealSettings. If this entry is present, then cxReveal has been successfully installed.
4. If cxReveal is installed on a dedicated machine that is separate from the Portal Server, complete the following steps:
   1. Click Manage Servers.
   2. Verify that there is an entry for the cxReveal server. If not, create an entry for the cxReveal server onto which you installed the software.
5. Verification of the database installation and access to the database are part of the configuration steps.

Before you run the cxReveal installer, enable the event bus for the Canister.

If you are installing cxReveal on a dedicated machine, run the installer for the first time on the machine that hosts the Portal Server. After, run the installer on the dedicated cxReveal machine.

1. In the software distribution, navigate to the folder Enablers\cxReveal. Double-click TLsetup.exe to start the installation.
2. Select the language that you want to use for the installation screens and click OK.
3. On the Welcome screen, click Next to proceed to the License screen.
4. On the License screen, review and accept the license terms.
5. On the Reveal Database Information screen, complete the following steps:
   1. Enter the location where the cxReveal Search database is installed, or will be installed later.
   2. If the database server is stored on a machine other than the local machine, select Remote Computer and enter the required settings for the remote database server.
      For more information on which values to enter, contact your database administrator.
   3. Click Next to continue.
6. On the System Database Information screen, complete the following steps:
   1. Enter the location where the System database has been installed.
      For more information on which values to enter, contact your database administrator.
   2. Click Next.
7. On the Install screen, click Install to start the installation process.
8. When the Installation Complete screen appears, click Finish.

If you are installing the cxReveal database, you must install it separately after you have installed the software.

1. Configure the pipeline.

   As part of the installation of cxReveal, a default pipeline is created to capture session attribute information and insert it into the Search database. You might need to modify this pipeline for your Tealeaf solution.

2. Configure cxReveal in the Portal.

   cxReveal enables dedicated user and group accounts in the Portal so you can manage your cxReveal users independently.

   Additionally, a separate set of configuration settings applies specifically to cxReveal, its users, and the Search database.