If you installed the System database through Tealeaf Database Manager, the event definitions must be loaded into the database. Complete this procedure if you start the Portal and no events display.
- Log in to the Report Server as an administrator.
Navigate to the following directory:
- Enter login information.
From the menu, select Mode > Database Management > Initialize Configuration.
If you are upgrading the databases, select Mode > Database Management > Migrate Configuration. This step performs the initialization and migrates configuration information from the previous version.
- Click OK.
If you receive a non-zero return code when loading event definitions from the command line after
a fresh installation, retrieve the log file for the utility from the
and contact Support.
A log file is maintained in the following location:
You can review the return codes reported in the log file.
|1||Invalid command arguments|
|2||Could not connect to data service|
|3||Data service started with error|
|4||License file not valid|
|5||Unable to load TLResource|
|6||Unable to load current event container|
|7||Error saving events|
|8||Error saving reports|
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