Before you begin to install Tealeaf applications and components, you must evaluate your network environment to determine if it can provide the resources that Tealeaf requires. If not, you'll need to make changes.
Review the installation requirements for the components that you plan to install. As you evaluate your current network resources, focus on the systems where you plan to install Tealeaf and on related database and data transfer systems.
Prepare a list of the available assets.
As you evaluate your current enterprise information systems, recording server identities can help you manage the installation process and administer the machines post-installation if necessary. For example, the following table illustrates how you might prepare an inventory of system hardware resources.
| Server name | IP address | Machine name (optional) |
|---|---|---|
| Passive Capture server | ||
| CX server | ||
| SQL server | ||
| HBR server | ||
| Report server | ||
| SMTP server |
- Determine the number of physical computer systems that you will use and itemize each piece of physical hardware. Consider the following hardware characteristics.
- Amount of installed memory
- Number and type of installed microprocessors
- External media
- Whether a particular unit can be upgraded
- Itemize the currently installed software and database applications. For each application, consider the function, security requirements, and how widely the software is used throughout your organization.
- Identify the IT personnel who will participate in the installation. Determine if they have the means and expertise to perform the installation and related database management. Make sure all individuals involved have user IDs with the appropriate authorizations to successfully install all products and files.
- Ensure that you have access to appropriate file transfer software and remote access utilities.
You might need additional 3rd party software to move Tealeaf installation files from a laptop to the Linux system that will host the Tealeaf Passive Capture Application (PCA) and to the Windows system that will be your all-in-one CX Server.
To access and configure a LINUX server remotely, you need a command shell SSH client.
Compare the inventory of current network hardware, software, and database resources to the requirements of the Tealeaf applications that you plan to install. Update your network resources as necessary.
Contact your Acoustic representative if you are not sure whether your current assets are adequate for the Tealeaf solution to be deployed. The representative can assess the traffic on your site to determine if you need to purchase additional hardware, software, or database capacity.
After you have identified all gaps, you are ready to prepare the environment for the Tealeaf installation.