To upgrade Acoustic™ Experience Analytics (Tealeaf) cxReveal, run the Experience Analytics Upgrader on the servers that host the various cxReveal components.
- Upgrade cxReveal components for the Portal. Run the Upgrader on the Portal server.
- Upgrade cxReveal Pipeline components. Run the Upgrader on the cxReveal server.
- Upgrade the cxReveal database. cxReveal uses a dedicated database for storing and updating session attribute data that is captured through an independent pipeline. Upgrade the Search database with the Database Manager.