After you complete the steps and verify that Acoustic™ Experience Analytics (Tealeaf) is operating, review and perform the following upgrades.
Upgrade to latest version of UI Capture separately
Avoid upgrading UI Capture and Acoustic Experience Analytics (Tealeaf) CX components at the same time. Asynchronous upgrades can help you debug any issues. Upgrade to UI Capture after you complete all upgrades of your other Experience Analytics products.
Experience Analytics UI Capture is a component of the Experience Analytics CX license. When deployed with your web application, UI Capture enables the capture and processing of user interface events that occur on the client browser, which enables high fidelity replay and additional reports on client-side metrics.
Upgrading cxReveal database
Acoustic Experience Analytics (Tealeaf) cxReveal now includes a separate database and Windows™ pipeline to enable search for sessions based on session attributes.
When you upgrade Experience Analytics cxImpact, cxReveal can be upgraded at the same time.
The Acoustic Experience Analytics (Tealeaf) CX RealiTea Viewer (RTV) stand-alone application enables Experience Analytics users to replay sessions from the Windows desktop.
Experience Analytics CX RealiTea Viewer installations on Experience Analytics servers are automatically upgraded when the other Experience Analytics software is upgraded on the system.
The CX RealiTea Viewer requires a separate installation and upgrade for each desktop on which it is installed in your environment.
Tealeaf.jsstub file used by RTV.