Business solutions from Acoustic partners can integrate with Exchange only after the solution provider completes an account provisioning process. This includes implementation of Exchange public APIs, solution testing in the Exchange pilot environment, and Acoustic review and approval of the solution as an Exchange endpoint.

Note: The Exchange provisioning team at Acoustic provisions the applications internally.

Integration process

As a business partner, you must validate that your business solution is compatible with Exchange and is able to share event or audience data with at least one Acoustic product.

1. Contact the Exchange partner team at https://www.acoustic.com/partners.
2. Submit and nominate your solution as a candidate for integration with Exchange as an endpoint provider.
3. Implement Exchange public APIs.
4. Test your solution in the Exchange pilot environment with the Integration Manager. You can access the Integration Manager through the navigation menu in Exchange. The provisioning team sends the access credentials in a series of email messages to a contact that you must designate.
5. Complete a solution review, including a demonstration to Acoustic. 
6. Receive the Ready for Acoustic mark and sign the associated license agreement.
7. Create a user interface or business process that enables Acoustic users to register your endpoint for their Exchange user account.
8. Acoustic must approve your solution as an Exchange endpoint and authorize promotion from the Exchange pilot environment to the Acoustic production environment. After Acoustic approves your application, you can publish your application in the production to make your endpoint visible to users.

Note: Integration for companies outside of Exchange requires that the company first become a certified Exchange business partner. This certification process is separate from the Exchange integration process.