The Single Mailing Report - Summary includes data for:

• Tracking range
• Deliverability
• Top domains
• Post to Social
• Email responses

To run a Single Mailing Report - Summary, complete the following steps:

1. In the Reports center, open Single Mailing Reports > Summary.
2. Select your email report. By default, the report will show all sent emails, but you may change the drop-down menu to show Autoresponder, Inactive Autoresponder, Group of Automated Messages, Program, and Sending.

In the Single Mailing Report - Summary the:

• Unique Click % is calculated as the # of Unique Clicks / # of Delivered x 100
• Unique Open % is calculated as the #of Unique Opens / # of Delivered x 100

Tracking range

The tracking range section shows the time frame of opens, clicks, forwards, and opt-outs for the selected email.

• To display additional metrics in the graph, click Options > Metrics Displayed and select a metric.
• To display more metrics in the table, hover over a column heading until an arrow appears. Click the arrow, select Columns, and select a metric.

Deliverability

Deliverability shows how the email was delivered to contacts. Hard bounces and soft bounces can be drilled down to determine exactly what addresses are bad.

Top Domains

The Top Domains Report shows the different domains to which this email was sent.

Publish to Social

The Publish to Social section shows what social networks your mailing was published to and the opens and clicks generated from those networks.

Email Responses

The Email Responses section shows activity where a mailing was blocked, spammed or where a contact requested a change of address or replied to the email.

Time stamps

The time stamp reflects the time that the email completed sending.