Read through the following section to understand the system requirements and configurations during the provisioning process to ensure a successful setup of the Microsoft Dynamics CRMi systems.

Here is a list of reminders for the supported configurations in the Acoustic Campaign:

• You can have only one Acoustic Campaign database, per organization, enabled to sync with CRM. If QA, UAT, and the developer integration testing are needed open a support case that requests a Sandbox Organization to be provisioned and enabled for MS Dynamics CRM integration.
• Database requirements:
  • Use a Regular or a Single Opt-in Acoustic Campaign database.
  • The Acoustic Campaign database must be a Flexible database.
  • Ensure to use only the supported MSCRM versions.