After creating or importing a flexible database, you need to set it as the synchronization database in Acoustic Campaign.
- In Acoustic Campaign, click Settings and select Organization Settings.
- Click to expand CRM and Scoring Settings.
- Click Edit.
- Select the newly created or imported flexible database that syncs with your CRM.
You could choose to select or clear Sync Settings check box. If you select the Sync Settings check box, all the contacts that originate in Acoustic Campaign is synchronized to Salesforce.com as new Leads. If you clear the Sync Settings check box, all the contacts that originate in Acoustic Campaign is not automatically synchronized to Salesforce.com. Instead, the marketer implements a lead qualification process or processes.