Proactive alerts for Canister
Tealeaf administrators receive email alerts when one or more values of the parameters that you configured for a Canister server are less than or exceed the threshold.
Proactive alerts are available for the following thresholds:
| Threshold | Description |
|---|---|
| FreeDiskRemaining(%) | The space that is available on the Canister disk, in percentage.
Note: Although a Canister might have more than one hard disks attached, an alert is generated for the disk space utilization of the hard disk that is configured in the LOCAL_DIRECTORY parameter in the ctsrvr.cfg file. The ctsrvr.cfg file exists in the Canister installation directory.
|
| MemoryUtilization(%) | Canister server RAM utilization in percentage. |
| CPUUtilization(%) | Canister Server CPU utilization in percentage.
Note: An alert for the Canister server CPU utilization is generated for the physical CPU server, and not the Canister server process (ctree.exe).
|
| SpoolTimeSecondsAllowed (Seconds) | The amount of time (in seconds) that is required for PCA hits to be spooled by the Canister. If the spool time reaches the value that you defined in the TMS, an email alert is generated.
PCA hits are spooled if they are not processed by the Canister. |
Proactive alerts for data services
Tealeaf administrators receive email alerts when one or more values of the parameters that you configured for a data service are less than or exceed the threshold.
Proactive alerts can be configured for the Dimension and Aggregate tables in the Tealeaf database. The Dimension and Aggregate tables are generated dynamically.
Proactive alerts are available for the following thresholds:
| Threshold | Description |
|---|---|
| DimensionSize(MB) | The size of Dimension tables in MB. This parameter is applicable for all Dimension tables. A threshold is not configured for individual Dimension tables. |
| AggregateSize(MB) | The size of Aggregate tables in MB. This parameter is applicable for all Aggregate tables. A threshold is not configured for individual Aggregate tables. |
| DimensionGrowth(%) | The daily percentage of the growth of data in Dimension tables. This parameter is applicable for all Dimension tables. A threshold is not configured for individual Dimension tables. |
| AggregateGrowth(%) | The daily percentage of the growth of data in Aggregate tables. This parameter is applicable for all Aggregate tables. A threshold is not configured for individual Aggregate tables. |
Proactive alerts for PCA
Tealeaf administrators receive email alerts when one or more values of the parameters that you configured for Passive Capture Application (PCA) are less than or exceed the threshold.
Proactive alerts are available for the following PCA thresholds:
| Threshold | Description |
|---|---|
| TotalHitsDropped | If the number of total hits dropped while data is sent to a processing server reaches the value that you defined in TMS, an email alert is generated. The email alert contains a list of all the processing servers where dropped hits reach the threshold. |
| Aged Connections | If a connection with any processing server fails, an email alert is generated. The email alert contains a list of all the processing servers where connections fail. |
| ReassdHighCPUUtilization(%) | If the processor CPU utilization (in percent) of a reassd PCA process reaches the threshold value for three consecutive times, an alert is generated. |
| PipelinedHighCPUUtilization(%) | If the processor CPU utilization (in percent) of a pipelined PCA process reaches the threshold value for three consecutive times, an alert is generated. |
| SSL is not getting decrypted | If the secure sockets layer (SSL) traffic is not being decrypted by the PCA, an email alert is generated. |
| Active Peers | If the number of active peers reaches the threshold value, and email alert is generated. |