A mover is a stored calculation of deviations in the values of events, dimensions, or ratios. Using the recorded values and counts of the event or dimension, deviations are calculated based on the configured rolling window.

Because movers are directly tied to an event, you cannot edit a mover.

You can add multiple movers at the same time.

1. Click New Mover.
2. Select how frequently to calculate the mover.
3. Select the item whose movement you want to calculate. Select one or more events or dimensions.
4. Optional: Expand event nodes to display and select the dimensions for which to calculate movers.
5. To save your mover as a draft, click Save Draft. Saving a draft saves the item to the session cache on the server. Changes must be committed before they are applied to the incoming session data.

Select a specific dimension for the mover

After you select the event upon which to create your mover, you can select the specific dimension of the event whose values are used in the mover calculation.

Note: The creation and reporting on dimension movers is an enhancement that is associated with cxView, a separately licensed component of the Tealeaf CX system.

Below, is an example structure.

+ Event 1 Name
    + Report Group 1 Name
        + Dimension 1 Name
        + Dimension 2 Name
        + Dimension 3 Name
    + Report Group 2 Name
        + Dimension 1 Name
        + Dimension 2 Name
+ Event 2 Name
    + Report Group 1 Name
        + Dimension 1 Name
        + Dimension 2 Name

If you create a ratio, only the dimensions that are shared between the numerator event and the denominator event are available for selection.

After you select a dimension for one event, the event list is filtered and only shows other events that use the same dimension.

Create and edit ratios

You can create ratios between selected events and dimensions.

The creation and reporting on ratio movers is an enhancement that is associated with cxView, a separately licensed component of the Tealeaf CX system.

Ratios enable you to calculate deviations between two events or two dimensions.

• Event ratios: If you add an event to the numerator or the denominator, you cannot add a dimension to be the other denominator or numerator.
• Dimension ratios: If you want to calculate dimension deviations on a ratio, you must add a dimension to the numerator or denominator. You are then restricted to adding only events that share the previously selected dimension as the other element of the ratio. You must pick the specific fact/report group for the second element.

For example, to compute a ratio between Abandon Cart and Checkout by state, you must select the following as the denominator:

+ Checkout
    + Demographics
        + State

After you select the State dimension, you are restricted to adding to the numerator only events that contain the State dimension. In our example, you would select the following as the numerator:

+ Abandon Cart
    + Report Group
        + State

1. Click New Ratio.
2. Enter a name for the ratio.
3. Enter a meaningful description of the ratio. You might want to include the names of the events or dimensions that are part of the ratio.
4. Select how frequently to calculate the ratio.
5. Select the items whose ratio you want to calculate.
6. To add a numerator, select an event and click the upper |> button. The event is added as a numerator.
7. To select a dimension for the ratio, click the arrow on the right side of the numerator to display the menu.
8. To add a denominator, select an event and click the lower |> button. The event is added as a denominator.
9. To save your ratio as a draft, click Save Draft . Saving a draft saves the item to the session cache on the server. Changes must be committed before they are applied to the incoming session data.