When a search is run through RTV, the returned results include various session-related data that is available for export. You can customize your view to include other data fields that are returned as part of the search results or session list and then export the displayed view to Excel or .CSV format for use in third-party applications. This data can include name-value pairs of request variables and statistics that are tracked by Tealeaf.

• If you download a session list from the Portal to RTV, you can customize the view in RTV and export the data from your Portal search.
• A similar technique for exporting session data is available directly from Portal-based search.

For example, suppose that you are receiving complaints that visitors to your web application are receiving Status Code 500 errors on the checkout page. If you are capturing the email address of each visitor to your web application in the CustomVar00 session attribute, you can configure a search to find all of the sessions where this error occurred and then add the CustomVar00 value to the displayed view for the Session List. The exported view contains the email addresses and the session identifiers for each customer who encounters this issue, which can be used for follow-up by Customer Support.