The topics in this section describe how to perform the initial configuration of Acoustic™ Tealeaf CX Mobile for mobile web, which manages the capture of interface events and system properties from mobile devices.
The CX Mobile module extends the user agent detection, analysis, and reporting capabilities of cxImpact to track user agents for mobile devices. Through CX Mobile, you can identify and track the experiences of your customers who connect to your web application with mobile devices.
Note: The CX Mobile module is a separately licensed module. It requires a separate installation, deployment, and configuration. For more information, contact your Tealeaf representative.
CX Mobile license
When you deploy the CX Mobile license, your installation has access to the following functionality and components:
- Capture of client-side events from your mobile native applications for all Tealeaf mobile client frameworks.
- Capture and recording mobile device data with the session after the WURFL public standard is converted for use in Tealeaf.
- Access to mobile-specific features during session replay in Browser-Based Replay (BBR) and CX RealiTea Viewer (RTV).
- Capture of mobile device events, such as gestures and touches, that are submitted to Tealeaf when you deploy CX UI Capture for AJAX. mobile device events, such as gestures and touches, are captured from the device and submitted to Tealeaf.
When you enable the licensed capabilities, you can download the mobile dashboard template from Tealeaf to report on your mobile data.