cxVerify generates an accurate record of each visitor's interactions with your website. At scheduled intervals, cxVerify stores captured session data in a persistent datastore from which you can later retrieve and replay it.
Note: cxVerify is a separately licensed component of the Tealeaf CX system. For more information, contact Tealeaf® Customer Support.
The following topics provide a framework for configuring the cxVerify component in a simplified deployment model. Depending on your deployment, more configuration might be required. If you have any questions about configuration, contact Support.
- Install all Tealeaf software on Windows™ or Linux™ servers.
- Complete the initial configuration steps for cxImpact.
- Install cxVerify.
- Add a cxVerify server. The Portal requires a reference to communicate with the cxVerify server. You must create this reference through the Portal Management page.
- Add the Selective Archive server. Selective archiving requires its own server, which you create through the Portal Management page. The Selective Archive server is used to archive sessions that are extracted from the Canister.
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