The emergence of rich internet application technologies has greatly increased the use of client-side user interface events in web applications. These UI events may not be transmitted to the host server by default, which prevents Tealeaf from tracking them.
As an optional part of the Tealeaf CX platform, the Tealeaf CX UI Capture for AJAX can be deployed in your web application to provide detailed monitoring of client-side user interface events. The CX UI Capture for AJAX can require additional development, configuration, and integration with your web application.
Note: CX UI Capture for AJAX is only available to legacy users.
If you are unable to deploy UI Capture at this time, you can configure CX RTV to complete some limited monitoring of client-side UI events.
Note: If your web application uses Ajax technologies, additional configuration might be required.