Before you capture your test session, you should consider the following items, which may affect the pages that you attempt to capture.
To capture all of the following configuration items, you can perform multiple captures of different aspects of the web application. Because some of the following tests are applied while the session is active, you should perform all of the tests on the page for the first session before you begin capture and testing of any subsequent sessions.
- Session Identifier: You should decide how you are going to explore the web application in a way that permits you to uniquely identify the session through search and replay. When you test the captured session, you must be able to uniquely identify it. If no unique identifier is available, you might be able to identify the session by timestamps.
- Tracking Event: You should design your session so that you trigger at least one known event that you configured for the web application. Later, you can use this event as a key for digging through Experience Analytics report data to locate the completed session.
- Scorecard: For testing report features, you should trigger an event that registers in a KPI or Process Scorecard.
- PCA: Before capture, you may want to open the Summary tab of the PCA Web Console, where you may
be able to monitor the traffic if there is little other activity on the web application.
- If you have enabled data filter rules, configured traffic to ignore, or other tuning parameters, you may want to design your capture session so that you test these settings. For example, if you know of specific host traffic that is configured to be ignored, you should design your session to generate session data from that host, which is forwarded to the PCA and then ignored.
- If the PCA is capturing some SSL traffic, you should design your session to explore secured areas of the web application.
- The PCA supports data sessioning, multiple capture modes, inclusion and exclusion of specific file extensions, and other features. You should be able to design your capture to identify that the captured and processed data properly reflects capture mode, file extension settings, and any data sessioning configuration that is managed through the PCA.
- The following configuration areas may require separate captures in order to test them well.
- Privacy rules that are applied at the PCA should be thoroughly tested. Depending on the
complexity of your configured rules, you should consider reviewing each of them through a separately
captured session.Note: Privacy Tester rules can also be tested through the external Privacy Tester utility.
- CX Mobile: Optionally, you can perform these tests by using a mobile device to verify proper configuration of CX Mobile.