For use with Acoustic™ Tealeaf, you must use Tealeaf UI Capture for j2 to capture the cxOverstat-related user interaction with a web page.
Each web page that is captured must contain JavaScript, which captures the user interaction with the web page and sends the data to the Tealeaf capture server.
Depending on the size and volume of your web application, you can choose to enable the tracking of all pages on your web application or a selection of pages. For example, important pages such as landing pages, check out pages, and the pages of other key business processes are good candidates for tracking. cxOverstat can be used with HTTP and HTTPS pages.
Do not install the cxOverstat JavaScript™ on any page that uses an older version of the UI Capture SDK that does not explicitly support cxOverstat.
For supported versions, cxOverstat SDK and CX UI Capture for AJAX SDK can coexist on the same page.
Pages are tracked by adding the Tealeaf CX UI Capture j2 solution. Place references to the JavaScript as high as possible on each web page that requires usability tracking. The lowest location on the page where the JavaScript references can be inserted is just after the opening <BODY> tag. This location is useful if you are not tracking all of the pages of your web application.
cxOverstat requires the Acoustic Tealeaf UI Capture solution.
Include pages
Depending on the size and volume of your web application, you can choose to enable the tracking of all pages on your web application or a selection of pages.
For example, important pages such as landing pages, check-out pages, and the pages of other key business processes are good candidates for tracking.
Acoustic Tealeaf cxOverstat can be used with HTTP and HTTPS pages.
For supported versions, cxOverstat SDK and CX UI Capture for AJAX SDK can coexist on the same page.
Include location on the page
Pages are tracked by adding the Acoustic Tealeaf UI Capture solution.
Place references to the JavaScript as high as possible on each web page that requires usability tracking.
The lowest location on the page where the JavaScript references can be inserted is just after the opening <BODY> tag. This location is useful if you are not tracking all of the pages of your web application.