Acoustic™ Experience Analytics (Tealeaf) supports TCP and Named Pipes connections to SQL Server. By default, TCP is used.
The connection type can be changed through the Tealeaf Management System (TMS).
Note: This configuration change must also be applied through SQL Server Management Studio. For more information, refer to the documentation that came with your SQL Server product.
- Log in to the Portal as an administrator.
- From the Portal menu, select Tealeaf > TMS. The (TMS) is displayed.
- Click the WorldView tab.
- Open the Tealeaf node.
- Click Shared configuration information.
- Click View/Edit (Raw).
Edit the value for
SQL Server communication protocol.
Set the value to
- Click Save.
- Push the change to all Experience Analytics servers.