After an installation, the Database Filegroup Report does not display data, even though the database tables contain data. Use the information here to troubleshoot this issue.
This problem is caused by a bug during installation in which
the values for the Host and Visitor Host are left as localhost and
are not mapped to the machine name. When the report attempts to query
for the report data using localhost, the Portal fails
to connect to the database, rendering an empty report.
Note: This issue can also occur if customers modified the above registry
settings, although this situation is rare.
To fix this problem:
- Log in to the Report Server as an administrator.
- Navigate to the following registry hive (64-bit):
SOFTWARE\Wow6432Node\TeaLeaf Technology\DataStore\ReportServer - Change the following settings:
Table 1. Database Filegroup Report shows no data Setting Current Value New Value HostlocalhostFull name of machine - Save the registry.
- Restart the Report Server.