As needed, additional content types can be added to the list of content types that are automatically indexed by Tealeaf.
Note: Depending on the content type, the CX Passive Capture Application may need to be configured to capture it.
The following are some of the notable types that may be added:
text/jsontext/x-jsonapplication/jsonapplication/x-json
Note: Adding content types can cause the size of indexes to grow, depending on the volume of data of the added content type.
Note: Do not add binary content types for indexing. These types cannot be indexed, and attempting to index them adds no benefit and impacts indexing performance.
To add new content types, complete the following steps.
- Login to the Portal as administrator.
- Navigate to TMS.
- Click the Session Indexer node.
- Select Index Service configuration.
- Click View/Edit.
- Click the Indexing Options tab.
- Select Additional Content Types to Index.
- Specify the new content types as a comma-separated list. Do not include spaces.
Note: No data validation is performed on the entries.
- Click Save.
- Configure a job to push the changes to all Tealeaf servers.