The CX Passive Capture Application uses the following logs.
PCA logs
The following log files can be used to troubleshoot.
Log file name | Description |
---|---|
capture.log |
CX PCA core software message log, including error and startup messages.
|
conf_changelog.log |
CX PCA configuration change log. Changes to ctc-conf.xml configuration file. |
statistics_YYYYMMDD.log |
Minute-by-minute snapshot of CX PCA statistics. This log is rolled daily. |
maintenance_YYYYMMDD.log |
CX PCA health monitoring and time-sync messages. This log is rolled daily. |
privacy_changelog.log |
Change logon privacy configuration that is applied through the CX PCA. |
Apache server logs
The following log files can be used to troubleshoot the PCA Web Console that is hosted by Apache server.
Log file name | Description |
---|---|
access_log |
Apache operation error messages. |
ssl_engine_log |
Apache SSL operation messages. |
ssl_request_log |
Apache SSL request URLs. |