A Top Mover report alert notifies the configured recipient list of significant changes reported in the selected Top Mover report. Since a Top Mover report may contain dimensional data, these alerts can be used to narrow the focus of a Top Mover alert to only monitor significant changes or abnormal values appearing in the Top Mover report.
Note: Creating Top Mover alerts is a component of cxView, a separately licensed component of the CX platform. For more information, contact your Acoustic representative.
Top Movers can be created to monitor deviations in event values or ratios of values. They can be configured in the Event Manager.
Note: For Top Mover alerts, the blackout settings are applied based on when the data was acquired. For example, daily Top Movers are calculated the day after acquisition, so the blackout periods are configured to apply to the previous date. Blackouts for hourly Top Movers are similarly offset to the period when they were captured.