After data has reached its expiration date, the Data Collector purges the data from the database. It is no longer available.
To retain this data, you have the following options:
- Integrate the Experience Analytics databases with another enterprise data system. Using cxConnect for Data Analysis, you can extract data from the Experience Analytics database and insert it into another enterprise system.
Note: Experience Analytics cxConnect for Data Analysis is a separately licensed component of the Experience Analytics CX system.
- Forward to the enterprise data warehouse. Using cxVerify, you can extract session data and store them in the enterprise data warehouse for archival purposes.
Note: Experience Analytics cxVerify is a separately licensed component of the Experience AnalyticsCX system. For more information, contact your Experience Analytics representative.
- Increase data retention settings and corresponding storage. The restrictions and costs identified in this page apply.
- Build a custom solution.