Through the Portal, you can enable auto-creation of Top Movers using independent settings for daily and hourly Top Movers. You can enable auto-creation and tracking of each active event and dimension.
- When enabled, Top Movers are created for all currently active events and dimensions.
Note: Top Movers are auto-created only for event objects that are configured to be searchable & reportable.
- Top Movers are created for all later created events and dimensions.
- Data is not back-filled after a Top Mover is auto-created.
- When Top Movers are next calculated, the new Top Mover is included in the calculations. Data is calculated based on the data that is collected since the last Top Mover calculation.
- Depending on the number of events and dimensions in your environment, auto-creation of Top Movers may have implications on data storage.
Note: For systems with many events and dimensions, the number of Top Movers that must be immediately created may be significant. The creation, subsequent calculations, and data storage requirements may significantly increase.
- Top Movers are not auto-created for events that were not defined to be
Searchable & Reportable
in the Event Manager. - Dimension-based Top Movers are created only when a dimension has a whitelist that is associated with it.
- Top Mover ratios must be manually created through the Event Manager.
To enable auto-creation of Top Movers, complete the following steps:
- Log in to the Portal as an administrator.
- From the Portal menu, navigate to Portal Management.
- In the left navigation panel, select the CX Settings category.
- Click Data Collector.
- The following settings must be set to
Enabled
to auto-create daily or hourly Top Movers:Top Movers - Auto-calculate Daily Top Movers
- enable auto-creation of daily Top Movers.Top Movers - Auto-calculate Hourly Top Movers
- enable auto-creation of hourly Top Movers.- To disable, set the above settings to
Disable
.Note: Enabling above settings immediately creates Top Movers for all active and reportable events and dimensions. Disabling the above settings disables all Top Movers in the system. Individual Top Movers must be re-enabled.
- To save changes, click Save.
Configuration to manage auto-creation
The following configuration options may also be useful in determining how to manage auto-creation of Top Movers.
Performance: In the Data Collector settings, the Top Movers - Number of Threads
used for calculations
setting determines the number of threads that are used by the Data Collector to compute Top Mover calculations.
- By default, this setting is set to 4.
- You can increase the number of threads, which improves the speed of the Data Collector that is run for a set of Top Mover calculations.
- However, using more threads consumes extra system resources, which may affect system performance.
- This setting is applied to both hourly and daily Top Mover calculation runs.
Scheduling: As needed, you can configure the time of day on the 24-hour clock when daily Top Mover calculations run. Set the value for the Top Movers - Time for Daily
Calculation
setting in Data Collector settings.
By default, this time is scheduled for 4:30 in the morning according to the Tealeaf system time zone.
Disabling
Using the same Portal settings, you can disable auto-creation of Top Movers. When auto-creation is disabled, the following occurs:
- All currently active Top Movers are disabled. Top Movers may be re-enabled manually through the Event Manager.
- Top Movers are not created automatically for later created events or dimensions. For new events and dimensions, Top Movers may be created manually through the Event Manager.
Note: If an event is disabled, no corresponding Top Movers are disabled. You must disable them manually.