Through Browser Based Replay and Snapshot, you can access features that are helpful in analyzing usability of any monitored page. Detailed usability analytics such as heat map, click map, link analytics, form field analytics, and comparison analytics features are available as overlays. They collect usability information that is gathered from your web application and store it for seamless retrieval in Snapshot and BBR.
Before you use cxOverstat, review the prerequisites and limitations for cxOverstat.
When you load a session in BBR and select an overlay, BBR displays an overlay on top of the current page. This overlay contains usability information that is gathered from all visitor sessions that are captured by Experience Analytics over a number of days before the current date.
The cxOverstat overlays provide toolbars that can be used to modify the information that is displayed in the overlay. Depending on which overlay you are viewing, some or all of the following actions are available.