You're an international business. You sell products all over the world -- and international customers pay in different currencies. However, when it comes to understanding your bottom line, you need to know your profit in your own currency. Rather than trying to figure out how many pesos are in a pound or how many yen are in a United States dollar, you can add currency conversion to Experience Analytics and everything is converted for you.
Tealeaf supports currency conversion for 168 different currencies, updated daily, so you know that what you're seeing is current in today's market. To set up currency conversion, you'll need to create a custom event to convert the incoming currency to your currency. You can check out how to do that here.
After currency conversion is set up, you can view the conversion in a standard report.
Set up your standard report to view your currency
Note: Before setting up a report with converted currency values, you must create a custom event to convert currency. Without this event, you cannot add currency conversion to your report.
- Create a report, or find the report you want to add currency conversion to.
- Add the source_currency in the custom event as the breakout
- Add order_value(SUM) and order_value_converted(SUM) as metrics
Your report displays the values for both the source and converted currencies that were set up in the custom event.