Acoustic Campaign is introducing a new cleanup feature that will delete contact lists automatically. This is ideal for users with a large number of contact lists in their organization who struggle with performance issues.

What to expect

This feature is only available by request through Acoustic Support.

• Any contact list with a last modified date and a last sent date beyond the number of days configured will be deleted on a recurring basis, if the only associations to those contact lists are message templates and sent messages.
• Additional associations like programs, landing pages, automated message groups, etc. will prevent a contact list from being deleted. All associated message templates and sent emails will remain in Campaign.
• This is a per-database setting. Support can configure each database to maintain contact lists for a variable number of days based on your needs.
• After the contact list is deleted, new events (clicks, opens, etc.) will not be available through the RawRecipientData Export XML API or through the Exchange integration; however, all metrics generated before the contact list deletion will remain available through the API.

In your Support request include the pod, database ID, and number of days to keep contact lists.