To increase your program capacity, gather the following details before contacting Acoustic Support:

Entry methods

How will contacts enter your programs? Options include entrance triggers, Universal Behavior events, imports, or Direct Link Access (DLA).

Contact frequency and volume

How often will contacts enter programs? Consider repeat entries, send windows, and expected volume.

Program objectives

What are your programs designed to accomplish? Examples include acquisition, alerts, re-engagement, promotions, welcome campaigns, or event-driven messaging.

Message types and features

Which channels and features will you use? Examples include Direct Link Access, web tracking, Universal Behavior, push notifications, or SMS.

Provide this information when you open your support case to help us process your request efficiently.