e-Learning course: SMS Channel Dashboard

Hello!

We recently published a new training course in Acoustic Academy:

Introduction

The SMS Channel Dashboard in Acoustic Connect provides an in-depth view of how your SMS campaigns are performing. In this course, we will introduce you to the SMS Channel Dashboard, cover features and functionalities, dive into each report widget, and provide you with the fundamentals to get started on leveraging the SMS Channel Dashboard.  

Course objectives

After completing this course, you will be able to:

• locate and navigate the SMS Channel Dashboard
• understand all available areas and capabilities within the dashboard
• identify, utilize and modify widgets and metrics most beneficial for your organization  

Course agenda

During this course, you will learn about the following features specific to the SMS Channel Dashboard:

• Filters
• Key performance indicators  
• Each report widget
• Metric definitions

Target audience

This course is suited for all users of Acoustic Connect, especially those who are just getting started with the SMS Channel Dashboard. 

Prerequisites

We recommend to review the course Insights Overview - Acoustic Connect (PBU.AC002), which covers general dashboard features that are not covered in this course.

Enroll for the SMS Channel Dashboard course HERE!