Acoustic Campaign reports: Out with the old, in with the new

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4 comments

  • firstName lastName

    I'm seeing some Transact data in Performance Insights, starting 4/8/20.   Does that mean this feature is now fully working for Transact?

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  • Maddy Devetski

    Hi! Yes, we are working hard to provision all organizations for Performance Insights that use Transact over the month of April (number 3 on this list). All orgs should have Transact data flowing through Performance Insights by May. 

    Thanks for your post,

    Maddy

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  • Peter Nieuwinckel

    Nice to see that filtering by tag will be possible. Cannot happen quick enough! 

    I hope that filtering conditions will also support OR instead of only AND.
    This would be especially useful for the following problem: there seems to be now way to add missing campaigns to a report. Concretely: campaigns that do not answer the predefined filters of a reporting (e.g. it the condition says 'report on all mails with "Humbug" in the subject, but one of the mails in the series has a subject with "humbug" in all lower case, then that mail will not be included). Or is there a way, today, to amend the filter so that the missing mail(s) are included in the report after all?

    PS: for the moment, a lot of 'inspirational' texts are posted ('you can do x or y and it's extremely useful'), but almost no practical, real life examples are presented to your users (HOW do you do X and Y? Are there particular cases? How can one solve exceptions?). It would be great if this could changed and if you could post some end-to-end examples (from the setting up of a database over the making of queries, registration forms, to the reporting on the sent campaign).

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  • Maddy Devetski

    Peter Nieuwinckel

    Excited to hear you are excited for Filtering by tags!

    Although we don't currently have and/or filtering, we are aware this is a popular request from our users. I recommend keeping track of this idea in the ideas portal: And/Or Filtering. 

    For your example, you would need to create a filter set for each naming convention or search for emails with "Humbug" and for emails with "humbug." Then you would select all emails within the filter modal that you want to compare. 

    With regards to this blog post, this is meant to be more of an overview of what is coming. If you are interested in more concrete use cases, I recommend using the Acoustic Help Center. There, you will find articles, videos, and diagrams that should help you more with your use case. 

    Here is the link to a helpful article in the Help Center. 

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